I. Legal Terms of Colegio Internacional Costa Adeje SL:
COLEGIO INTERNACIONAL COSTA ADEJE, SL, company domiciled at Avda. Kurt Konrad Mayer, nº10, cp 38670, Adeje, Santa Cruz de Tenerife, provided with CIF number B-38501029, and registered in the Commercial Registry of Santa Cruz de Tenerife in Volume 1.668, Folio 35, Sheet TF-17.630, Inscription 1, carries out the sale and distribution of the products offered in this service.
The purchasing system is subject to current legislation in Spain. Therefore, sales operations will be understood to be carried out at the address of Colegio Internacional Costa Adeje SL, located at Avda. Kurt Konrad Mayer, nº10, cp 38670, Adeje, Santa Cruz de Tenerife, and its email address is: secretaria@colegiocostaadeje .com
Those carried out in the Canary Islands geographical area will be understood to be carried out at the registered office as a Retail Merchant.
Minors under 14 years of age cannot give their consent for an online business to collect and process their personal data; It is your legal representatives (mothers, fathers or guardians) who can do it on your behalf.
Our online store offers a wide selection of products that can be picked up in the school uniform store. We regret to inform that home deliveries are not made.
The products offered in this service are aimed at end consumers under the terms and conditions provided for by the Retail Trade Law. In this sense, any purchase request that does not meet the parameters of an average consumer and/or massive order requests from the same buyer and/or recipient may not be attended to.
II. Purchase Policy for the Online Store of Colegio Internacional Costa Adeje SL:
Purchase Registration:
Registration is required to make a purchase, no profile creation required. Once the purchase is made, the system sends a purchase confirmation email.
The required data includes the name of the student, name of the buyer, email and/or telephone number to send the order confirmation, as well as bank details.
Data Protection:
COLEGIO INTERNACIONAL COSTA ADEJE, SL, is responsible for the processing in which the data of visitors and users of this website will be included. Your data is collected for the following purposes: management of the commercial relationship, sending advertising communications by different means, including electronic means. The legal basis of the processing is the execution of a contract in relation to the requested services. Your personal data will not be communicated to third parties nor will your data be transferred internationally.
Order confirmation:
Order confirmation will be sent by email.
If you need a purchase invoice, you must request it in writing to the following email: accounting@colegiocostaadeje.com
Payment Process and Security:
Payment is made by card through the bank's payment gateway. Redsys.
Payment security is guaranteed by the security measures implemented by the bank's payment gateway (Redsys). If you have any questions about the operation and its confirmation, you should contact the bank to confirm that the payment has been made.
Catwalk Purchase Operation:
The details of the purchase operation on the gateway are the responsibility of the banking entity, which will be in charge of verifying the authenticity of the card and the protection of the customer's data within the purchasing system.
When the amount of a purchase has been charged fraudulently or improperly using a payment card number, the consumer and user who owns the card may demand the immediate cancellation of the charge. In such case, the corresponding debit and recredit entries in the accounts of the seller and the customer who owns the card will be made as soon as possible.
Delivery of Products:
All purchases are collected from the school uniform store.
The products available are those that appear in the online store on the school website.
If any item is out of stock, you will be informed by email. As well as its delivery date.
Payment in Installments:
Payment in installments is not allowed.
III. Return Policy for the Colegio Internacional Costa Adeje SL Online Store:
Return Terms:
The customer has the right to withdraw from the order within a period of 14 days from the delivery of the last product(s), in accordance with article 71 of Royal Decree 1/2007.
When the consumer and user has exercised the right of withdrawal, the businessman will be obliged to return the sums paid by the consumer and user without withholding expenses. The return of these sums must be made without undue delay and, in any case, before 14 calendar days have elapsed from the date on which the consumer and user has been informed of the decision to withdraw from the contract.
You can request the withdrawal of the purchase through the email indicated for the contact of the online store: uniforms@colegiocostaadeje.com describing the details of the operation and attaching proof or receipt, along with the identification data and ID photo
Return of products:
Product returns are not accepted.
Refunding:
No refund is allowed, only exchange.
Product change:
You can only exchange sizes, not products, during the 10 days after the delivery date taking into account the store's opening hours.
Documentation to present: To exchange a product it is recommended, as far as possible, that the packaging comes in perfect condition, with a purchase receipt within the stipulated period.
Due to hygiene measures, only used clothing, socks and stockings are allowed to be exchanged, as long as they are sealed from origin and have not been unsealed.
These legal terms and the purchase and return policy are subject to possible modifications and users are recommended to review them periodically.
IV. Industrial and intellectual property:
All industrial property rights, images, registered trademarks, trade names, and other distinctive signs present in the online store are the exclusive property of Colegio Internacional Costa Adeje SL. Its use is prohibited without express authorization. (In accordance with Spanish legislation on industrial property, Royal Legislative Decree 1/1996, of April 12, which approves the consolidated text of the Intellectual Property Law).
The contents of the online store, including but not limited to texts, images, graphics, logos, icons, audio and video files, as well as their design and structure, are protected by intellectual property rights. Any unauthorized use is strictly prohibited. (In accordance with Spanish intellectual property legislation, Law 1/1996, of April 12)
V. Regarding the Regulations:
Users must comply with applicable laws, including regulations regarding intellectual property, defamation, privacy and other third party rights.
Availability and Performance:
Colegio Internacional Costa Adeje SL does not guarantee the continuous and uninterrupted availability of the website. The company will not be responsible for any loss or damage arising from service interruption, technical problems, or any other event beyond its control.
Viruses and Digital Threats:
Colegio Internacional Costa Adeje SL makes efforts to guarantee the security of the website and prevent the presence of viruses or other digital threats. However, the company is not responsible for any loss or damage caused by malware or cyber attacks.
Jurisdiction and Applicable Legislation:
Any dispute or claim related to the use of the website will be subject to the jurisdiction of the competent courts of Adeje and will be governed by Spanish law.
Terms Update:
Colegio Internacional Costa Adeje SL reserves the right to update and modify these terms of responsibility for the use of the website at any time. Users are advised to periodically review these terms to be informed of any changes.
Access and continued use of the Colegio Internacional Costa Adeje SL website implies acceptance of these terms of responsibility.
VI.Clause on No Purchases by Minors:
Colegio Internacional Costa Adeje SL establishes the following clause regarding the restriction of purchases by minors in its online store:
Purchase Requirements:
The Colegio Internacional Costa Adeje SL online store is intended solely for the sale of products to people of legal age, in accordance with current Spanish legislation. By making a purchase, the user represents and guarantees that he or she is over 18 years of age.
Prohibition of Purchases by Minors:
Making purchases by minors under 18 years of age in the online store is strictly prohibited. Minors must obtain the express consent of their parents, legal guardians or adult representatives before making any purchase.
Age Verification:
Colegio Internacional Costa Adeje SL reserves the right to request additional information or documentation that allows verifying the age of the user. In the event that age cannot be satisfactorily verified, the company reserves the right to cancel the purchase order.
Responsibility of Parents or Guardians:
Parents, legal guardians or adult representatives are responsible for supervising the online activities of minors and ensuring that they do not make unauthorized purchases in the online store.
False or Misleading Information:
Providing false or misleading age information when making a purchase is a violation of these terms. Colegio Internacional Costa Adeje SL will not be responsible for the consequences derived from the falsification of information.
Order Cancellation:
In the event that a purchase made by a minor or with false information about age is detected, Colegio Internacional Costa Adeje SL reserves the right to cancel the order and take the necessary measures to avoid future transactions with said user.
Collaboration with the Authorities:
In cases of violation of this clause, Colegio Internacional Costa Adeje SL will fully collaborate with the competent authorities and provide the necessary information to carry out the corresponding investigations.
Modification of Terms:
Colegio Internacional Costa Adeje SL reserves the right to update and modify this clause regarding no purchases by minors at any time. Users are responsible for periodically reviewing these terms to be informed of any changes.
Acceptance of these terms implies the user's commitment to comply with the restriction on purchases by minors and the responsibility of parents or guardians to supervise the activities of minors in the online store.
